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At Browlissima, we want you to be completely happy with every purchase. If for any reason you're not satisfied, you may return your item under the following conditions:

• Return Window: Returns are accepted within 14 days of receiving your order.

• Item Condition: Products must be unused, unopened, and in their original packaging.

• Shipping: Customers are responsible for return shipping costs.

To initiate a return, please email us at browlissima@gmail.com with your order number and a brief reason for return. We'll provide you with the return instructions.

Once we receive and inspect your returned item, a refund will be issued to your original payment method, excluding original shipping fees.

⚠️ Please note: Items that have been used or opened are not eligible for return or refund.

If you have any questions or need assistance, don’t hesitate to reach out. We’re always happy to help!